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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or consultation request
• Subscribe to our newsletters or marketing communications
• Participate in our fitness programs
• Contact us for customer support

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Health and fitness information relevant to our services
• Communication preferences
• Technical information about your device and browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fitness coaching services
• Process and fulfill your consultation requests
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends and usage patterns
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service providers who assist us in operating our business
• Legal compliance when required by law or to protect our rights
• Business transfers in case of merger, acquisition, or sale

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Prime Fitness Scope Data Protection Office